Each patient's experience at our practice is important to us. As we strive to
provide the highest level of care, we value feedback on all aspects of the patient experience. This
MedicalGPS patient experience survey measures patient satisfaction from the time the appointment was
made to the time the patient spent with the provider.
Visit Preparation: Measures how courteous, respectful and friendly the clinical
staff was during the patient's visit.
Provider Listened: Measures how carefully the provider listens to the needs of each and every patient.
Office Wait Time: Measures how satisfied the patient was with wait time during
Patient Recommendation: Measures how likely the patient is to recommend this
practice to family and friends.
Melissa C. Lockhart is a Gerontological Nurse Practitioner specializing in Geriatric Care of Frail Elderly. She received her BSN and MSN from Texas Woman’s University with a specialty in Community Health Nursing. Her Ph.D. was completed at Texas A&M University and she was a Jesse H. Noyes Fellow at Baylor College of Medicine. She prepared as a Gerontological Nurse Practitioner at University of Texas Medical Branch.
In her free time she enjoys her family, children, and grandchildren. She is an avid motorcyclist and participates in Harleys Angels which has contributed over $800,000 for Breast Cancer Research in the last decade.